Privacy Policy
Last updated: January 15, 2025
Introduction
At Veruf, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our esports marketing and career development platform. By accessing our services at veruf.sbs, you agree to the practices described in this policy.
Our commitment to privacy means we're transparent about our data practices. We believe you should understand exactly how your information is handled, what rights you have, and how you can control your data. This policy covers all aspects of our data collection and processing activities.
Information We Collect
Personal Information: We collect information you provide directly to us, including when you create an account, complete your profile, or contact us for support.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name and Contact Information | Account creation, communication, support | Contract performance |
| Profile Information | Personalized learning experience | Legitimate interest |
| Usage Data | Service improvement, analytics | Legitimate interest |
| Device Information | Security, technical support | Legitimate interest |
| Learning Progress | Course delivery, progress tracking | Contract performance |
Automatically Collected Information: We automatically collect certain information about your device and how you interact with our platform, including IP addresses, browser type, operating system, and usage patterns.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Your data helps us deliver personalized learning experiences and effective career development programs.
- Provide and deliver our career development programs and esports marketing courses
- Personalize your learning experience based on your progress and preferences
- Communicate with you about your account, courses, and important updates
- Analyze usage patterns to improve our platform and develop new features
- Ensure platform security and prevent fraud or unauthorized access
- Comply with legal obligations and respond to legal requests
- Send you marketing communications if you've opted in to receive them
Data Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services or comply with legal requirements.
Service Providers: We work with trusted third-party service providers who help us operate our platform, including hosting services, email delivery, and payment processing. These providers have access to your information only to perform services on our behalf and are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but you'll be notified of any changes to this Privacy Policy.
Your Rights and Choices
You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
Access Your Data
You can request a copy of the personal information we hold about you. We'll provide this information in a structured, commonly used format.
Correct Your Information
You can update or correct your personal information through your account settings or by contacting us directly.
Delete Your Data
You can request deletion of your personal information, subject to certain legal and operational requirements.
Restrict Processing
You can ask us to limit how we use your personal information in certain circumstances.
Data Portability
You can request to receive your personal information in a portable format or have it transferred to another service.
Withdraw Consent
Where we rely on consent for processing, you can withdraw that consent at any time.
Data Security
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access controls, and regular security assessments.
Technical Safeguards: We use industry-standard encryption for data transmission and storage. Our systems are regularly updated and monitored for security vulnerabilities.
Administrative Safeguards: Access to personal information is restricted to authorized personnel who need it for their job functions. All staff receive privacy and security training.
Physical Safeguards: Our data centers and offices have appropriate physical security measures, including restricted access and environmental controls.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary based on the type of information and how it's used.
- Account Information: Retained while your account is active and for up to 7 years after deletion for legal compliance
- Learning Progress: Retained for the duration of your enrollment and up to 3 years afterward for certification purposes
- Communication Records: Retained for up to 5 years for customer service and legal purposes
- Usage Analytics: Aggregated and anonymized data may be retained indefinitely for service improvement
- Marketing Communications: Retained until you unsubscribe or request deletion
International Data Transfers
Our services are operated from the Czech Republic, but we may transfer your personal information to other countries for processing by our service providers. When we do this, we ensure appropriate safeguards are in place to protect your information.
For transfers outside the European Economic Area, we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms to ensure your data receives equivalent protection.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and improve our services.
Essential Cookies: These are necessary for the platform to function properly and cannot be disabled. They include authentication cookies and security features.
Analytics Cookies: These help us understand how you use our platform so we can improve it. You can opt out of these cookies through your browser settings.
Preference Cookies: These remember your settings and preferences to provide a personalized experience.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you believe we have collected information from a child under 16, please contact us immediately using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date.
Stay Informed
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. For significant changes, we'll provide additional notice through email or prominent notices on our platform.
Contact Information
If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, please contact us using the information below.
Privacy Contact Details
Address: Komenského 241/35, 500 03 Hradec Králové, Czechia
Phone: +420603489884
Response Time: We typically respond to privacy inquiries within 30 days
When contacting us about privacy matters, please include your full name, email address associated with your account, and a detailed description of your request. This helps us process your inquiry efficiently and securely.